**Global pharmaceutical sector:** AI is revolutionising drug delivery by optimising route planning, temperature control, real-time tracking, regulatory compliance, cost efficiency, and predictive analytics, improving safety and reliability in the complex logistics of pharmaceutical shipments worldwide. The pharmaceutical logistics sector plays a vital role in ensuring…

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**Australia**: Student accommodation provider Scape adopts Salesforce’s Agentforce AI to handle over 70,000 enquiries, boosting efficiency and enabling 24/7 support for 18,000 residents. This digital labour solution enhances customer experiences and frees staff to focus on community and wellbeing amid rapid growth. Australian student accommodation provider Scape has embraced advanced…

**London**: Salesforce’s Tapas Talks event highlighted how generative AI is transforming sectors from energy to banking by improving service personalisation, operational efficiency, and sustainability, while emphasising ethical use and the evolving role of human expertise in AI collaboration. Artificial intelligence (AI) has firmly established itself in everyday life, evolving from…

**London:** Businesses are accelerating climate goals amid economic uncertainty, leveraging AI and digital twin technology to measure and reduce complex Scope 3 emissions across supply chains, transforming sustainability into a core strategic imperative for competitive advantage. Sustainability has increasingly become a central strategic focus for…

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